Last Updated: Dec 7, 2023
Popl values the privacy of individuals who use our websites and related services.
In this Policy, “Popl”, “we” or “us” refers to Popl Co, a company established at PO Box 25667 Los Angeles, CA 90025, USA. We take privacy seriously and we have adopted technical and organizational measures designed to protect your data. This privacy policy (the “Policy”) explains how we collect, use, and share information from users of our Services. If you are located in the European Economic Area (“EEA”), this Policy informs you of your choices and our practices in relation to your Personal Information (as defined below).
For the purpose of this Policy, “Personal Information” means any information relating to an identified or identifiable individual. This includes Personal Information collected and processed by us when you access our websites (including popl.co) (the “Website”), the Popl app, and the services related to them (collectively, together with the Website, Popl app, and the related services, our “Services”). This Policy describes the Personal Information that we gather from you on our Services, how we use and disclose such Personal Information, your rights and choices with respect to your information, and how you can contact us if you have any questions or concerns. Beyond this Policy, your use of our Services is also subject to our Terms ofUse.
1. Personal Information We Collect
We may collect and use the following Personal Information about you:
2. Personal Information You Provide to Us.
Communications with us. When you contact us directly, we may receive additional information about you. For example, when you contact us for customer support, we may receive your name, email address, the content of a message or attachments that you may send to us, and other information you choose to provide. If you subscribe to our newsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
Transaction-related information.When you purchase something on the Website or the Popl app, you may be asked to provide us with your information such as your name, phone number, and address. Your payment-related information, such as credit card, or other financial information, is collected by our third party payment processors on our behalf.
Service-related information. When you use our Services, you can choose to provide certain Personal Information, including your contact information, social media links, and location.
Ambassador information.When you apply to become a Popl Ambassador in our affiliate program, you may provide us with additional information about you such as your name, email address, pictures of you, social media links, phone number, postal address and other information you choose to provide.
Product reviews.When you reply to our request to review and rate your experience with our Services, you may provide us with additional information about you. The information we collect from you varies depending on the review but typically includes your name, the Service you used, and your opinion about the Service.
3. Personal Information We Collect When You Use Our Services.
Location information. When you use our Services, we may infer your general location information, for example, when you use the Popl app.
Device information. We receive information about the device and software you use to access our Services, including IP address, web browser type, and operating system version.
Usage information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, the searches you conduct, purchases you make, and the dates and times of your visits.
Information from Cookies and Similar Technologies.We and third party partners collect Personal Information using cookies, pixel tags, or similar technologies. Our third party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. We may use both session cookies (which are deleted from your device after you leave the Website) and persistent cookies (which remain on your device for longer or until you delete them manually). A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Services, you may not be able to utilize the features of our Services to their fullest potential.
4. Personal Information We Receive from Third Parties.
Information from third party services. We obtain Personal Information from third parties, such as Facebook, Snapchat, YouTube, when you click on third party buttons or beacons (such as Facebook “like” or “share” buttons, or embedded YouTube video) on our Website. If you choose to link our Services to a third party account, such as Facebook, Instagram, or Snapchat, we may receive information about you, including your profile information and your photo. If you wish to limit the information available to us, you should visit the privacy settings of your third party accounts to learn about your options. If we combine or associate information from other sources with Personal Information that we collect through our Services, we will treat the combined information as Personal Information in accordance with this Policy.
We use the information we collect for the following purposes:
Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer.
Pixel tags and web beacons are tiny graphic images placed on web pages or in emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our Website and Services.
We use cookies, web beacons, pixel tags, and similar technologies (collectively “Cookies”) to collect information about your browsing activities and to distinguish you from other users of our Services. This aids your experience when you use our Services and also allows us to improve the functionality of our Services. When you use our Services, we collect certain information by automated means, using technologies such as Cookies and browser analysis tools. In many cases, the information we collect using Cookies and other tools is used in a non-identifiable way, without any reference to personal data. We may use Cookies to make our Website usage more efficient and to tailor your browsing preferences and improve the functionality of our Website. Cookies can be used for performance management, collecting information on how our Website is being used for analytics purposes. They can also be used for functionality management, enabling us to make the user’s visit more efficient by, for example, remembering language preferences, passwords and log-in details.
Below is an overview of the types of Cookies that we and third parties may use to collect Personal Information.
Where required by applicable law, we obtain your consent to use Cookies. You can find more information about your rights and choices, and how to block the use of certain Cookies in the section Your Rights and Choices below.
If you are located in the European Economic Area, we only process your Personal Information when we have a valid “legal basis”, including when:
III. How We Share the Personal Information We Collect
Except as described in this Policy, we will not disclose your information that we collect on our Services to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
1. Your Rights and Choices
Sharing Preferences.For Ambassadors, certain information such as your user name may always be publicly available to others, and other information may be made publicly available to others by default. You can revise, modify, or delete your account information.
Marketing Communications.You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you may continue to receive administrative messages from us.
How to block Cookies. You can block Cookies by setting your internet browser to block some or all the Cookies. However, if you use your browser settings to block all Cookies (including essential Cookies) you may not be able to access all or parts of our Services. By using our Website you consent to our use of Cookies and our processing of information collected through such cookies, in accordance with this Cookie Policy and our Privacy Notice. You can withdraw your consent at any time by deleting placed cookies and disabling Cookies in your browser, or as explained below. You can change your browser settings to block or notify you when you receive a Cookie, delete Cookies or browse our Website using your browser’s anonymous usage setting. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. If you do not agree to our use of Cookies or similar technologies which store information on your device, you should change your browser settings accordingly. You should understand that some features of our Website may not function properly if you do not accept Cookies or these technologies. Where required by applicable law, you will be asked to consent to certain Cookies and similar technologies before we use or install them on your computer or other device. We do not process web browser Do Not Track signals. To learn more about browser tracking signals and Do Not Track please visit http://www.allaboutdnt.org.
Your European Privacy Rights. If you are located in the European Economic Area, you have the additional rights described below.
You may exercise these rights by contacting us using the contact details at the end of this Policy. Before meeting your request, we may ask you to provide reasonable information to verify your identity. Please note that there are exceptions and limitations to each of these rights, and that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
2. International visitors
Our Services are hosted in the United States and are intended for visitors located within the United States. If you choose to use our Services from regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your Personal Information outside of those regions to the United States for storage and processing, which does not have the same data protection laws as your jurisdiction. When we transfer your Personal Information to the United States, we take steps to comply with applicable data protection law, in particular legal requirements regarding adequate protection for data transfers. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our Services.
3. European Visitors
If you are located in the European Economic Area, we will comply with applicable EEA data protection law when transferring your Personal Information outside of the EEA. We may transfer your Personal Information to countries which have been found to provide adequate protection by the EU Commission, use contractual protections for the transfer of Personal Information, transfer to recipients who have adopted Binding Corporate Rules, or rely on an appropriate legal derogation. For more information about how we transfer outside of the EEA, or to obtain a copy of the contractual safeguards we use for such transfers, you may contact us using the contact details given below.
VII. Third Parties
Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
VIII. Retention
We take measures designed to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the specific retention period, we take into account various criteria, such as the type of service provided to you, the nature and length of our relationship with you, and mandatory retention periods provided by law and the statute of limitations.
IX. Security
We make reasonable efforts designed to protect your information by using physical and electronic safeguards to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
X. Children’s Privacy
We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with Personal Information in violation of this Policy, then you may alert us at oc.lpop@lagel .
XI. Update Your Personal Information or Pose a Question
As an Ambassador, you can update your account and profile information or close your account through your profile settings. If you have questions about your privacy on our Services or this privacy policy, please contact us at oc.lpop@lagel .
XII. Changes to this Policy
We will post any adjustments to this Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share Personal Information previously collected from you through our Services, we will notify you through our Services, by email, or other communication.
XIII. Contact Information
If you have any questions, comments, or concerns about our processing activities, please email us at legal@popl.co or get in touch with us using the contact details below:
Popl Co
PO Box 25667 Los Angeles, CA 90025
United States of America
If you are located in the EEA, please contact our EU representative via oc.lpop@lagel .
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
We may collect personal information about you from third-party sources, including Data Brokers and Other consumers (e.g., referrals).
The categories of information we may collect include:
Data Brokers
Other consumers (e.g., referrals)
We do not retain data for any longer than is necessary for the purposes described in this Policy. When you purchase a product from us, we will keep the information related to your purchase so we can fulfill the order and after that we will keep it for a period that allows us to handle or respond to any complaints or concerns relating to your purchase. If you stop interacting with us as a customer, we will remove or anonymize information kept for that purpose after 7 years.
We generally retain data according to the guidelines below.Type of Data | Retention Period |
---|---|
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity | We will retain operational data for as long as necessary to support our business operations. After this retention period, we will delete or anonymize the data. |
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Purchases, Precise geolocation | We will retain operational data for as long as necessary to support our business operations. After this retention period, we will delete or anonymize the data. |
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number | We will retain operational data for as long as necessary to support our business operations. After this retention period, we will delete or anonymize the data. |
Data we collect when you sign up for promotional and marketing communications, including Online Identifiers, Internet Activity | We will retain operational data for as long as necessary to support our business operations. After this retention period, we will delete or anonymize the data. |
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Photos | We will retain customer data for as long as the customer is an active user of our SaaS product, and for a period of time after the customer terminates their account to comply with legal and regulatory requirements. After this retention period, we will delete or anonymize the data. |
Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We will retain customer data for as long as the customer is an active user of our SaaS product, and for a period of time after the customer terminates their account to comply with legal and regulatory requirements. After this retention period, we will delete or anonymize the data. |
Data we collect for security purposes, including Credit or debit card number, Bank or other financial account number, Employment-related information | We will retain customer data for as long as the customer is an active user of our SaaS product, and for a period of time after the customer terminates their account to comply with legal and regulatory requirements. After this retention period, we will delete or anonymize the data. |
We process personal information for the following business and commercial purposes:
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
Personal Information Category | Categories of Service Providers | Categories of Third Parties |
---|---|---|
Personal Identifiers | Commerce Software Tools, Data Analytics Providers, Data Brokers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, Shipping Services, Human Resources Contractors, Customer Support Tools, Governance, Risk & Compliance Software, Business Operations Tool, and Collaboration & Productivity Tools | Ad Networks, Payment Processors, and Sales & Marketing Tools |
Internet Activity | Commerce Software Tools, Data Analytics Providers, IT Infrastructure Services, and Sales & Marketing Tools | Ad Networks and Sales & Marketing Tools |
Commercial Information | Commerce Software Tools, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, Shipping Services, and Human Resources Contractors | Ad Networks, Payment Processors, and Sales & Marketing Tools |
Location Information | IT Infrastructure Services, Sales & Marketing Tools, and Data Analytics Providers | None |
Professional and Education Information | Data Brokers and Sales & Marketing Tools | None |
- Program Name: Popl Tips & Notifications
- Program Description: This program sends marketing and engagement messages to users to who opt in to receive SMS including tips and notifications on how to get the most value out of their subscription.
- Opt-Out/Stop Information: To opt-out of SMS notifications, subscribers can text in STOP (e.g. Reply STOP to the short code). After receiving the STOP text, we will send a final SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
- Help Information: You can reply HELP to the short code for additional information, or you can reach help directly by emailing support@popl.co or by calling 510-650-1841.
- Message frequency may vary.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent or received.
- Link to Privacy Policy: https://privacy.popl.co/privac...
This section provides additional information for people in the European Economic Area (EEA), United Kingdom (UK), or Switzerland (CH). The terms used in this section have the same meaning as in the General Data Protection Regulation, the UK Data Protection Act, and the Swiss Federal Act on Data Protection (collectively, “European Privacy Laws”). The term “personal information” as used in this notice has the same meaning as “personal data” in the European Privacy Laws.
The personal data we collect and how we share it is described above in our Privacy Policy.
We may disclose your personal information to the following third party controllers for business purposes:Google Ads, Instagram Ads, Facebook Ads, PayPal - Pay with PayPal, Venmo, Pay Later. To understand how these parties handle your data, please refer to their respectiveprivacy policies.
We use cookies to improve your experience on our site and to allow us and third parties to personalize the marketing content you see on other websites and social media. Website visitors from European Privacy Law regions can control cookie settings. Manage your region specific consent settings here.
We use these cookies for things like security, logins, site errors, and processing payments. We can't turn these necessary cookies off, but you can control them in your browser.
Cookie Name | Provider | Duration |
---|---|---|
__cf_bm | 31 Mins | |
__cf_bm | G2 | 31 Mins |
__cf_bm | ZoomInfo | 31 Mins |
_cfuvid | ZoomInfo | Session |
_cmp_a | Shopify | 1 Day |
cart | Shopify | 14 Days |
cart_currency | Shopify | 14 Days |
cart_sig | Shopify | 14 Days |
cart_ts | Shopify | 14 Days |
keep_alive | Shopify | 31 Mins |
locale_bar_accepted | Shopify | Session |
localization | Shopify | 1 Year |
nf_device | 1 Year | |
polaris_consent_settings | TrueVault | 25 Days |
secure_customer_sig | Shopify | 1 Year |
shopify_pay_redirect | Shopify | 1 Hour |
us_privacy | 30 Days |
These cookies tell us how you use our sites and apps, and provide information to help us improve your experience.
Cookie Name | Provider | Duration |
---|---|---|
__attentive_cco | Attentive | 59 Years 16 Days |
__attentive_dv | Attentive | 1 Day |
__attentive_pv | Attentive | 31 Mins |
_ga | Google Analytics | 1 Year 30 Days |
_ga_0694LCLGR9 | Google Analytics | 2 Years 30 Days |
_gat | Google Analytics | 2 Mins |
_gid | Google Analytics | 1 Day |
_landing_page | Shopify | 14 Days |
_orig_referrer | Shopify | 14 Days |
_shopify_s | Shopify | 31 Mins |
_shopify_sa_p | Shopify | 31 Mins |
_shopify_sa_t | Shopify | 31 Mins |
_shopify_y | Shopify | 30 Days |
We use these cookies to enhance functionality and personalize content for you. For example, they allow us to remember you when you return to our website or app. If you do not allow these cookies then some or all of these services may not function properly.
Cookie Name | Provider | Duration |
---|---|---|
intercom-device-id-rspeqtud | Intercom | 8 Months 26 Days |
intercom-id-rspeqtud | Intercom | 8 Months 26 Days |
intercom-session-rspeqtud | Intercom | 7 Days |
last_cart_lead | Shopify | Session |
locale_bar_accepted | Shopify | Session |
These cookies help us decide which products, services and offers may be relevant for you. We use this data to customize the marketing content you see on websites, apps and social media, and to measure your interactions with that content. We might use these cookies to advertise our products to you when you visit other websites.
Cookie Name | Provider | Duration |
---|---|---|
__attentive_cco | Attentive | 59 Years 16 Days |
__attentive_id | Attentive | 59 Years 16 Days |
__attentive_ss_referrer | Attentive | 31 Mins |
__cf_bm | ZoomInfo | 31 Mins |
__kla_id | Klaviyo | 1 Year 30 Days |
_attn_ | Attentive | 9 Years 28 Days |
_cc_aud | 8 Months 26 Days | |
_cc_cc | 8 Months 26 Days | |
_cc_dc | 8 Months 26 Days | |
_cc_id | 8 Months 26 Days | |
_cfuvid | ZoomInfo | Session |
_fbp | Facebook Ads | 2 Months 30 Days |
_gcl_au | Google Ads | 2 Months 30 Days |
_lc2_fpi | 1 Year 30 Days | |
_li_dcdm_c | Session | |
_pin_unauth | 30 Days | |
_pinterest_ct_ua | 30 Days | |
_session_id | G2 | 14 Days |
_ssuma | 30 Days | |
_tt_enable_cookie | 1 Year 24 Days | |
_ttp | 1 Year 24 Days | |
_ttp | 1 Year 24 Days | |
_uetsid | 1 Day | |
_uetvid | 1 Year 24 Days | |
ad-id | Amazon Web Services | 8 Months 6 Days |
ad-privacy | Amazon Web Services | 5 Years 2 Months 7 Days |
AnalyticsSyncHistory | LinkedIn Ads | 30 Days |
bcookie | LinkedIn Ads | 30 Days |
bscookie | LinkedIn Ads | 30 Days |
demdex | 5 Months 28 Days | |
dpm | 5 Months 28 Days | |
EE | 3 Months 29 Days | |
li_sugr | LinkedIn Ads | 2 Months 30 Days |
lidc | LinkedIn Ads | 1 Day |
lidid | 1 Year 30 Days | |
MR | Microsoft Ads | 7 Days |
MUID | Microsoft Ads | 1 Year 24 Days |
pxrc | 2 Months | |
rlas3 | 30 Days | |
sa-user-id | StackAdapt | 30 Days |
sa-user-id | StackAdapt | 30 Days |
sa-user-id | 30 Days | |
sa-user-id-v2 | StackAdapt | 30 Days |
sa-user-id-v2 | StackAdapt | 30 Days |
sa-user-id-v2 | 30 Days | |
sa-user-id-v3 | StackAdapt | 30 Days |
sa-user-id-v3 | StackAdapt | 30 Days |
TapAd_3WAY_SYNCS | 2 Months | |
TapAd_DID | 2 Months | |
TapAd_TS | 2 Months | |
test_cookie | Google Ads | 16 Mins |
UserMatchHistory | LinkedIn Ads | 30 Days |
We process personal data on the following lawful bases:
Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Creating Customer Profiles, Delivering Targeted Ads, Providing Customer Support, Sending Promotional Communications, Improving our Products & Services, Storing and Managing Data, Analyzing Data, Fulfilling Customer Orders, and Processing Payments.
We may send the personal data of individuals in the EEA/UK/CH to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we rely either on Adequacy Decisions as adopted by the European Commission (EC), the UK Information Commissioner's Office (ICO), or the Swiss Federal Data Protection and Information Commissioner (FDPIC) on the basis of the EU-US Data Privacy Framework, UK-US Data Bridge, and Swiss-U.S. Data Privacy Framework agreements, Standard Contractual Clauses (SCCs) issued by the EC or the FDPIC, or International Data Transfer Agreements (IDTAs) approved by the ICO. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK/CH. You may read more about international data transfer mechanisms at the following links:
Individuals in the EEA/UK/CH have the following rights regarding their personal data.Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.
Right to access. You have the right to request a copy of the personal data we hold about you.
Right of portability. You have the right to ask us to transfer your data to another party.
Right to rectification. You have the right to request that we rectify any incorrect information we have about you.
Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.
Right to withdraw consent. You have the right to withdraw your consent at any time when we rely on your permission to process your personal data.
Right to object. You have the right to object to our use of data about you.
Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit theInformation Commissioner’s Office website at https://ico.org.uk/, the Federal Data Protection and InformationCommissioner’s website at https://www.edoeb.admin.ch/, or see a list of EU Data Protection Authorities athttps://www.gdprregister.eu/gdpr/dpa-gdpr/.
Popl